For HR, People & Wellness leaders
Wellbeing isn’t an add-on. It’s a strategic lever.
- 24/7/365 EAP for employees, spouses and children
- Trauma-informed culture-change interventions
- Anonymised, measurable usage reporting
The future
of work is well.
We exist to restore the human heartbeat in the workplace — with reliable, responsive and measurable wellness that heals individuals and transforms organisations.
0+
Employees under our care
0/7/365
Crisis & trauma support
0
Countries across Africa
2015
Caring since
Trusted across the public & private sector
How can we help you today?
For employees & their families
Need to talk? We’re here — day and night.
Free and completely confidential if your employer is a Serenity client. Your identity is never shared without your consent.
Who we are
We see the person behind the role — and the story behind the performance.
Serenity is a collective of trauma-informed, culturally attuned psychologists, social workers, strategists and wellness practitioners, united by one purpose: to restore wholeness. From blue-collar sites to boardrooms, we walk with companies ready to invest in people as their most valuable asset.
- Our vision
- A culture of wellbeing and a resilient workforce, where employees thrive personally and professionally.
- Our mission
- Holistic corporate wellness that prevents, addresses and manages employee challenges in an ever-changing workplace.
- Relationship-centred
- People first
- Integrity
- Compassionate
- Professional
- Responsive
From our founder
“We don’t treat wellness as a service. We treat it as a strategic lever.”
I founded Serenity in response to a truth I could no longer ignore: traditional wellness approaches weren’t working. They skimmed the surface while people quietly suffered beneath the weight of trauma, burnout, disconnection and cultural misalignment.
We’re not here for short-term optics. We’re here to help your organisation sustain wellbeing in ways that reduce risk, enhance performance and align with the deeper humanity of your workforce.
Our story
2015
A private practice
Serenity began as a private mental health practice, supporting individuals navigating life’s challenges in silence.
COVID-19
An urgent call
Employees were burned out, overwhelmed and under-supported. We saw the gap in traditional EAP models.
A new model
Clinically sound, deeply human
Proudly women-founded and women-led — built to embed wellbeing into how organisations operate.
Today
35,000+ employees
Across 15 countries, with a dedicated division for strategic organisational health.
The ripple effect
Wellness, when done right, ripples outward.
When one employee is truly supported, their team, their family and their wider community feel it. We’ve seen the shift — not only in absenteeism and engagement, but in trust, in leadership integrity, and in how teams relate to one another.
And in that ripple, we begin to heal not just workplaces — but the world.
EAP services
Support for every employee, every hour.
Reliable, reimagined, responsive and measurable. Delivered by registered counsellors, psychologists and social workers — for employees, their spouses and their children.
Always on
24/7/365 Counselling
Immediate telephonic counselling, trauma and emergency support — any hour, any day. Short-term identification, resolution and prevention, plus ongoing support for employees living with chronic mental health conditions.
- Mental health counselling
- Trauma counselling & crisis management
- Financial & debt counselling
- Legal advisory
- Alcohol & substance abuse counselling
- Workplace bullying & harassment
75%
Life coaching
We work closely with you to fast-track your trajectory toward your personal and professional goals — with the skills to excel in your particular environment.
70%
Career coaching & development
Career Accelerator Programmes, self-development, coaching for results and optimal team effectiveness — for students, graduates, professionals and leaders.
60%
Health & lifestyle coaching
Preventative care that speaks to lifestyle and health: onsite health risk assessments, health coaching, fitness programmes, dietician-led nutrition advice and chronic disease management.
80%
Language of choice. Anywhere. Virtually or in person.
Our affiliate network of registered practitioners spans 15 African countries.
Outcomes as reported by Serenity programme participants.
For your organisation
Employee Wellness Programmes
Tailored initiatives that help your people achieve and maintain a healthy lifestyle — physically and mentally.
Training & Development
We coach individuals to fast-track their trajectory and empower people with the skills to excel in their environments.
Workplace Interventions
Interventions that create a healthier work environment, promote healthy behaviours and address both physical and mental health.
Organisational health · Launching soon
Some challenges run deeper than symptoms.
When trust has eroded, when conflict becomes cultural, or when leadership disconnects from the people it serves, no once-off workshop or generic EAP call can shift that. Our Strategic Organisational Health & Human Capital Interventions are immersive, trauma-informed processes that diagnose root causes, restore psychological safety and realign people and systems with purpose.
01 / 06
The Serenity Reset™
Who it’s for
Teams and organisations dealing with historic interpersonal breakdowns, managerial disconnect, lack of inclusion and deep team fatigue — issues that cannot be solved by generic team-building events or once-off coaching.
Real transformation is a journey, not a single intervention — a comprehensive blueprint to reset team dynamics, restore trust and rebuild psychological safety.
Core components
- 1Psychosocial Climate Assessment
- 2Leadership Mirror & Development
- 3Restorative Team Processes
- 4Culture Rebuilding Labs
- 5Change Anchoring & HR Integration
The 8 pillars of wellbeing
Wellbeing is essential infrastructure.
True wellbeing is multifaceted, so our work spans the full spectrum of human needs. Every pillar is reflected in the services we offer.
Pillar 1 of 8
Mental & Emotional Health
Counselling, trauma response and crisis support whenever it is needed.
Across Africa
Wherever your people are, in the language they speak.
Through our affiliate programme, registered counsellors and psychologists deliver our services in your employees’ language of choice — and virtual sessions mean distance is never a barrier.
And we are still growing.
Client stories
Trusted when it matters most.
“ArcelorMittal extends its sincere appreciation to Serenity Corporate Wellness for their outstanding Employee Assistance Programme services during a challenging period of organisational restructuring. Their prompt and tailored solutions have significantly improved employee resilience and mental health.”
Nadia MoosaManager – Health, Hygiene and Wellness, ArcelorMittalIn employees’ own words
Shared anonymously, to protect their privacy.
- “Three sessions were enough to help me out of the dark space I was in. My counsellor showed kindness and love throughout.”
- “The sessions were really helpful to me and my family at large. We are doing well now.”
- “She went beyond the call of duty — I felt seen, heard and understood. During a time I was treated as the guilty party, she offered me dignity.”
- “My workload is now manageable. Thanks for the support and the guidance.”
- “Talking to her brought a lot of clarity.”
- “The sessions have helped me get back on track. I truly appreciate the support.”
- “My sessions were truly life-changing. I’m really grateful that my path crossed with hers.”
- “She gave me one tool which I now use and implement every day.”
- “The solutions were clear and concise. The water glass and sand experiment was insightful.”
- “I feel very supported by my counsellor and look forward to each session.”
- “The coach helped me find myself again and gave me the courage to believe I deserve better — despite my disability.”
- “They are patient with me and allow me to express myself. We are getting to the root of what brought me to therapy.”
Credentials
Held to the highest standards — professionally and ethically.
Our credentials aren’t certificates on paper. They’re evidence of our ongoing commitment to healing, excellence and impact.
Member of the Employee Assistance Professionals Association of South Africa (EAPA-SA)
Member of the World Federation for Mental Health (WFMH)
Founding Member of the Workplace Wellness Association of South Africa (WWASA)
Registered counsellors, psychologists, social workers and wellness professionals aligned with the HPCSA and SACSSP
Fully POPIA and HIPAA aware — absolute confidentiality and data protection
WeConnect International certified, women-founded and women-led
B-BBEE Level 1
For employees & families
Reaching out is the bravest first step.
If your employer partners with Serenity, you, your spouse and your children can reach us — free and in complete confidence. You don’t need to be in crisis; everyday stress, relationships, money or work worries all count.
Not ready to talk yet?
Take one minute with us.
In for 4, hold for 4, out for 4, hold for 4 — four rounds.
FAQ
Questions, answered.
Everything HR teams and employees usually ask about how our Employee Assistance Programme works.
An EAP is a confidential workplace service that employers pay for and is free to employees. It provides support for personal and work-related issues that may impact job performance, health, and emotional wellbeing.
Get in touch
Let’s co-create your wellness journey.
Tell us about your people and what they’re carrying. We’ll come back with a tailored, measurable approach — whether that’s a full EAP, a wellness programme, or The Serenity Reset™.